Scheduling & Sending
You can send campaigns immediately or schedule them for a specific date and time.
Immediate Send
When you choose to send immediately, the campaign starts delivering messages to your audience right away. Delivery speed depends on your messaging tier.
Scheduled Send
To schedule a campaign for later:
- During campaign creation, select the Schedule option
- Pick a date and time
- Confirm the schedule
The campaign will appear in the dashboard with a Scheduled status until the send time arrives.
Campaign Statuses
| Status | Description |
|---|---|
| Draft | Campaign created but not sent or scheduled |
| Scheduled | Campaign is scheduled for a future date |
| Sent | Campaign has been sent |
| Cancelled | Campaign was cancelled before sending |
Cancelling a Campaign
You can cancel a scheduled campaign before it sends:
- Go to the Campaign Dashboard
- Find the scheduled campaign
- Click the Cancel action
Once a campaign starts sending, it cannot be cancelled. Only campaigns with Scheduled status can be stopped.
Delivery
After sending, messages are delivered based on your WhatsApp messaging tier:
- Tier 1: Up to 1,000 unique customers per day
- Tier 2: Up to 10,000 unique customers per day
- Tier 3: Up to 100,000 unique customers per day
- Unlimited: No daily limit
If your audience exceeds your tier limit, delivery will continue over multiple days.
Tracking Delivery
After a campaign is sent, the Delivery Status column in the dashboard shows delivery progress. For detailed analytics, see Campaign Analytics.