Billing & Plans
Manage your subscription, view usage statistics, and handle payments from the billing section.
Accessing Billing
- Usage dashboard: Click Usage in the sidebar
- Plan management: Go to Settings > Plan
Usage Dashboard
The Usage page shows your consumption across:
| Category | What It Tracks |
|---|---|
| Service Sessions | Conversation sessions used |
| Agent Usage | Active agents in the billing period |
| Campaign Usage | Campaign messages sent |
| Storage Usage | Media and file storage consumed |
Each category shows current usage against your plan’s limits.
Plan Management
From Settings > Plan, you can:
- View your current plan name and expiration date
- See included features and limits
- Upgrade to a higher plan
Payment
If your workspace has overdue payments, you may see a payment required notice. Resolve outstanding payments to restore full access to all features.
If payment is overdue, some features may be restricted until the balance is cleared. Your data is preserved during this time.